View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. In the meantime no follow-up with me. Share your photos and videos with others to prove the truth of your words. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. i recently shopped at the local giant eagle for groceries. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Hello, Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I can't help but to notice a 1 star for most of the reviews. Check out charged $16.99. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Note that complaint text that is displayed might not represent all complaints filed with BBB. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I always pump 30 gallons of fuel (their limit for a perks redemption). I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. 3, Report #1504161 . For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. What happened to integrity and company loyalty. If y'all know what store this is then you know what goes on there. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. You sure have your priorities straight. Annette S. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. I have been in the consumer rating business for many years and never seen it as bad as this before. Some of my articles are about CX (customer experience) and leadership. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Please get rid of this person. Shame on you! I have a family to feed and I am very upset. Recent Google Reviews. Management was okay in the beginning then it slowly deteriorated, into a $#*! I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. (419 . Further, The stores take no responsibility for alcohol consumption in their stores. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. auth #04520C Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Desired outcome: Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Your loosing your customer base. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Giant Eagle has extremely terrible customer service. He said he was sorry and didn't even know they were closed down?? Please update the website to indicate when a service is not available during regular business hours. I ordered my food and got my receipt. This is over a $300 charge. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. ***** *******. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Outrageous. So this made me wonder why a team member even recommended I do this to begin with. Your self check out is hardly a convenience. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. If she was helping it would not be anyone to watch! Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Moraine point giant eagle, buter county. Hello ********* Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Toggle navigation ctMobi - Find a local buinsess in your area. Extremely poor customer service at #43 township of pine market district. I asked about my perks that were deleted I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Category Food & Beverages. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. I got an email stating that all sales were final even though it was just a glitch in the system. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! We will forward their concerns to the pharmacy and regional leader. Giant Eagle Grocery - CentralPercentum GetGo. We would like to show you a description here but the site won't allow us. but 2. Be the first to write a review for Giant Eagle Supermarket. AND i understand some giant eagle's are charging for those bags! Goodbye big bird your history. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Disability and food assistance, so every penny counts. The kitchen manager was the cashier. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Desired outcome: Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. The apple turnovers were made with mushy applesauce and were tasteless. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Too bad. She still refused. Very abrasive. The store is in Brooklyn ohio. 54% of Giant Eagle employees are women, while 46% are men. The next best thing would be some sort of response just so I know you are aware of my issue. For your reference, details of the offer I reviewed appear below. The associate said to go ahead. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. File a complaint. More or less told tough. Companies can ask for reviews via automatic invitations. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! I placed an online order on December 23, 2022. No everyone lives their life online. Close it down! It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Hope the conversation the 3 associates had was very good. Flu shots are only available from 10a-6p. and come shop your damn groceries yourself and $#*! Called their customer service today. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 I explained to them my same situation, and they continued to harass me and discriminate. They formed a company called "Eagle Grocery.". When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. So I went to the self-checkout, and there I was harassed by two other employees. Columbia Sportswear I am extremely dissatisfied with the service provided to me today. Absurd! I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. I also work for a pharmacy in the area for 5 years. I gave her the substitutions and one additional item. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Learn how the rating is calculated 1 complaint. Desired outcome: Why am I going to have to go to to your store to get my weekly special circular? She acted as though I was trying to do something bad. This is the email I received 12/14/22: Order was $20 more than what the original order placed indicated. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Verification can help ensure real people write reviews about real companies. I had to go to Kroger to get a cake for my granddaughter. I am a conservative person & I really like Giant Eagle! I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. but they want to play that silly "security reasons " game. I have been contacting them for several days now, and I feel like theyre giving me the runaround. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. I've never been treated so poorly by the Mgr. I think that's obvious, Dec 7 2022 The first transaction that I did online in fact, did go through. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Of the others, I choose G.E. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. It's not hard to be a decent human being. I can never forgive that. Desired outcome: My parents come here to get produce, and they got me into the habit, too. The next best thing would be some sort of response just so I know you are aware of my issue. Desired outcome: Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. How convenient! When I got to the store, the young man took my card in and re-ran it for payment. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Not a good look for Giant Eagle. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. I have been going back and forth with customer service about a $10 bonus perk i never got. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! At this point I have spent way too much time with them without a resolution to this problem. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Desired outcome: Giant Eagle reviews & complaints. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. First off the staff should at least attempt to look busy but there are little ears everywhere. I went to Giant Eagle in Washington Pa for vaccines. The cherry turnovers had no cherries in them. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Piss off! Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Giant Eagle, Inc. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Even the cheapest of car wash. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. So I went to the self-checkout, and there I was harassed by two other employees. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Desired outcome: Management also doesn't know how to utilize people to their best ability. Normally bakery products are excellent. The pin is required for an online purchase, and I do not have a Columbia store locally. This is a very serious issue. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. See details. Learn how the rating is calculated 1 complaint. I let her know I have health issues so can't wear one. I mostly shop at giant eagle for gift cards to earn fuel back. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. This is unacceptable. Giant Eagle has terrible management, inconsistent and terrible favoritism. Claim it and get a lot of features. Tip for consumers:Provide customer satisfaction and a smile. When you get there, your groceries are ready. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. They were absolutely the worst. Giant Eagle's Customer Service is despicable! I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. So they make you think you must buy 4, but no, only one is enough. It goes against our guidelines to offer incentives for reviews. I explained exactly as above and as she is my child - its really no ones business. UPDATE: They were VERY rude to say the least, there was no need for it. Leave a review. Help even if you are not a cashier, you work for GetGo! Phone number +1 412 914 0830. I would highly recommend shopping here. Jason (Columbia US) She hardly had a voice and could hardly hold her head up. We have had many cakes from Giant Eagle and never had a problem like this. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Like im bothe ring you! Giant Eagle, Inc. all that "but COVID" bull$#*! They told me it was the best they could do and offered no solutions. Country fried steak & eggs were. Are u serious?!? Wide selection of produce, meat and general grocery products. BBB Business Profiles may not be reproduced for sales or promotional purposes. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. She's aware of the conversation. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. A guy with a strange accent was very rude and started to yell at me. We spoke to the consumer today and they provided an updated mailing address for the request. Giant Eagle, the store lead is a creep too. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. The quality control of your produce does not exceed healthy expectations by your customers. We had ordered two made to order coffees, one hot and one iced. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. No one seemed to care about the mistake made in the store. Giant Eagle, Inc. Their produce is always rotten. Giant Eagle refused and told me to contact Columbia. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Can you imagine what I think you can do with this lousy idea?! I realize that's how it works. . ComplaintsBoard.com is a leading complaint resolution website on the Internet. (being the thing that will keep me out of the store.a cashier was as sick as a dog. I purchased chicken salad Giant Eagle last night, 9-28-18. They bring them out and put them in your truck for you. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. ) Giant Eagle Grocery Store Hours and Location info near Indianapolis. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . I would give no stars but a minimum of one star is needed. She said too bad, you need to wear a mask or we can't check you out. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Products used:Your customer service stinks. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. I asked that they contact me and one customer service representative never even filed the complaint. Put prices on product instead of bar code or make sure bar code is right. This will surely increase the credibility of your complaint. Not even sure it was USDA Choice. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. That's just plain irresponsible and rude. everytime i go theirs always issues! Desired outcome: The digital coupons are not customer friendly. Kitchen employees told me to go to cashier to have it removed. 4. X . I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. i have to go back to the website to send a reply. Waited there another 10 minutes and was told it would be 30 to 45 minutes. nav-opener. This complaint was posted by a verified customer. Hello Shop & Save. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. I fought over the phone and through email for 2 weeks, when I asked for a refund. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Even the store manager was unaware that flu shot hours were limited! The people are wonderful & very helpful! Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. I've ordered cakes before with images on top but they where sprayed directly on the cake. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . File a complaint. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. This did not just happen, it's been over 3 years now. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Find out how we combat fake reviews. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. I think i talked to a team lead? When empty the cart basket closes. Well guide you through the process. Because more often than not, they have what is needed and at a fair price! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. 108 total complaints in the last 3 years. Giant Eagle is the business that sold me the defective gift card. It has been a reoccurring issue monthly. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Nov 25, 2022, 12:13 PM PST Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance.

C++ Struct Default Values, Richard Cabral Mongols Mc, Second Chance Apartments Louisville, Ky, Articles G